Navigating the PLCR Application

Navigating the PLCR interface is quite simple once you've learned the basics.  The screen shot below displays a typical PLCR page.  The large red numbers indicate specific areas of navigation functionality described in more detail below.

 

Key Areas of PLCR Navigation

 

Area 1: I-Portal Header Buttons

The Industry Portal Header Navigation Buttons are displayed below.

 

 

PLCR is one of several applications under the Industry Portal (I-Portal) umbrella.  The Industry Portal Header Navigation buttons are universal throughout all I-Portal applications. The function of each button is described below:

 

Home Button

Clicking the home button will bring you to the I-Portal main page.

Help Button

Clicking the help button will bring you context sensitive help pages no matter where you are in the I-Portal.

Contact Button

Clicking the contact button will bring you to the I-Portal contact page. From this page you may submit, comments, enhancement suggestions, error messages, and questions to the Industry Portal support staff.

Account Button

Clicking the account button will bring you to the I-Portal account page. From this page you can set up an account for the I-Portal, log in with a work unit number, retrieve a lost password, or log in to the Industry Portal.

Logout Button

Clicking the logout button will bring you to the I-Portal main page and log you out of the system.

 

Area 2: The PLCR Task Bar

The PLCR Task Bar is displayed below.

 

Your primary means of navigating the PLCR application is through the PCLR task bar.  The task bar displays a list of possible PLCR pages you may select from based on your current location within the PLCR application.  Therefore, some navigation links will only appear on this task bar when you are in the appropriate area of the application.

 

Throughout PLCR the title of the task bar will change depending on your location in the application.  For example, when you are on the PLCR Workbench, the title of the task bar is "PLCR Workbench."  The help system calls the task bar the "PLCR Workbench task bar" when referring to the task bar from the Workbench page.  When logging on to the system, help file designates the task bar as the "PLCR Log on task bar".  Note that the words "PLCR" and "task bar" are consistent throughout and indicate that you should select something from the list of available links in the task bar.

 

Area 3: Hypertext Links

Hypertext links are a common navigation method within PLCR.

 

 

To access specific portions of the PLCR application, you'll need to click on hypertext links within certain sections of the application.  Hypertext links in PLCR are indicated by green text.  When you place your mouse over the text you'll notice that the text also becomes underlined.  This means you can click on the text to navigate to another page in the application.  In the example above, clicking on the Insured Information link will navigate to the Insured Information Section of an MPL Claims Form.  Most hypertext links are self descriptive, allowing for a very intuitive navigation process.

 

Area 4: Buttons

A typical list of Workbench buttons is displayed below.

 

 

In order to take key actions on your work in PLCR you'll often use buttons to confirm the action.  Key actions might include canceling your work, deleting your work, or saving your work.  Such buttons are located on the bottom right of most PLCR pages, below your work area.  

 

Clicking the appropriate button will perform the action specified on the button's label (i.e., clicking the Save button will save your work).  The PLCR help system notes the use of buttons by bolding the text of the button label.

 

Buttons that appear to have gray text indicate that a function you may wish to perform is not yet available.  These buttons often become enabled after you take some initial first action.  In the screen shot above, the Submit button is grayed out.  In order for it to become active and "clickable" you must first complete all sections of the claim A demand for payment from a self-insured entity or an insurer for losses sustained by a claimant. form so that their status reads "Complete".  Doing so will enable the button.  When the button becomes enabled, the text of the button label will become white.