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Helpful

Hints

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Note:

First time users of PLCR will not see any data populating the Closed Claims or Annual Aggregate Report tables.  Select the New Closed Claim A demand for payment from a self-insured entity or an insurer for losses sustained by a claimant. link to begin work on a closed claim, or New Aggregate Report to begin work on an Aggregate Report.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Definition of Closed Claim

A closed claim is the disposition of a demand for payment from a self-insured An individual or entity that has not purchased liability insurance. entity or an insurer An entity licensed by OIR under Chapter 624 (p. III) or Chapter 641 (p. I) of the Florida Statutes. for losses sustained by a claimant.

 

 

Definition of Aggregate Claim

An aggregate claim is a demand for payment from a self-insured entity or an insurer for losses sustained by a claimant which may or may not have been disposed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PLCR Workbench

After logging on to PLCR you'll see the PLCR Workbench; the central hub of the PLCR application. The PLCR Workbench displays any existing Closed Claims or Annual Aggregate Reports for Claims you may be working on.  You can use the Workbench to continue working on existing items, or copy existing items for future use.

 

From the PLCR Workbench Task Bar you can also start new closed claims and aggregate reports, submit claims, review submissions, and edit insurer contact information.

 

Note: First time users of PLCR will not see any data populating the Closed Claims or Annual Aggregate Report tables.  First time users should refer to the next two sections to begin filing claim data.

 

The PLCR Workbench

 

Starting a New Closed Claim

To start a new Closed Claim:

Click the New Closed Claim link in the PLCR Workbench task bar.  This will display the first page of the New Closed Claim Wizard.

 

Refer to the Creating/Editing Closed Claims portion of PLCR Help for additional information.

 

 

 

 

Starting a New Aggregate Report

To start a new Aggregate Report:

Click the New Aggregate Report link in the PLCR Workbench task bar.  This will display the first page of the New Aggregate Report Wizard.

 

Refer to the Creating/Editing Aggregate Reports portion of PLCR Help for additional information.

 

 

 

Continuing Work on an Existing Claim

All existing Closed Claims and Aggregate Reports that you started will appear on the PLCR Workbench.

Selecting an Existing Closed Claim

Returning PLCR users with outstanding Closed Claims can select the claim they wish to continue working on by clicking the Claim Number of the appropriate Closed Claim (see the diagram below).

 

Selecting a Closed Claim to Continue Work

 

Notice that only the first five Closed Claims appear in this list.  Subsequent Closed Claims can be accessed by clicking the pagination numbers at the bottom of the Closed Claims table.

 

You may also sort the Closed Claims table by clicking the title of the table header you wish to sort by (e.g., Claim Number, Insurer, Insurer Type, etc.).  Clicking the table header text will sort the list by the chosen column in ascending order.  Clicking the same table header again will sort the list by the chosen column in descending order. The last row of the table you are sorting will display the sort order you've chosen.

 

Selecting an Existing Aggregate Report

 

Returning PLCR users with outstanding Aggregate Reports can select the claim they wish to continue working on by clicking the Insurer Name of the appropriate Aggregate Report (see the diagram below).

 

Selecting an Annual Aggregate Report for Claims to Continue Work

 

Notice that only the first five Aggregate Reports appear in this list.  Subsequent Aggregate Reports can be accessed by clicking the pagination numbers at the bottom of the Aggregate Reports table.

 

You may also sort the Aggregate Reports table by clicking the title of the table header you wish to sort by (e.g., Insurer Name, Policy Type, Status etc.).  Clicking the table header text will sort the list by the chosen column in ascending order.  Clicking the same table header again will sort the list by the chosen column in descending order. The last row of the table you are sorting will display the sort order you've chosen.